Problem Solving Meets Design Thinking
This session draws on various problem-solving methodologies including but not limited to Lean and Design Thinking. Participants will be exposed to tools and practices that emphasize co-creating solutions that are human-centric in focus. Time will be spent on asking the right questions and spotting the right issues. Data mining techniques and establishing feedback loops will be discussed as well as adopting a cycle of consistent observation and improvement at an individual, team, and organizational level.